The best running businesses occasionally receive customer complaints and inquiries. You can do your best to keep the customers happy and satisfied, but sometimes you leave the customers unhappy and unsatisfied by your products or services that were provided.
We have developed a âOnline Consumer Complaints Moduleâ to keep the market transparent. This platform is just created to register and notify plaintiff and defenders responses to reconcile the issues for the healthy market.
The copyright in this entire website is held by DueClix.com. All material provided on this website is protected under the United States copyright laws and international copyright laws and treaty provisions. Except as expressly provided herein, none of the material provided on this website may be copied, distributed, republished, reproduced, downloaded, displayed or transmitted in any form for commercial use without the prior written permission from DueClix.com. Visitors are permitted to download or print one copy of material published on this website solely for their personal, non-commercial use provided that they do not modify the materials and that they retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of the terms and conditions contained herein.
DueClix.com does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret laws.
By using the website, you accept to be subjected to the user terms, including the user guidelines. If you do not accept these user terms, you are not permitted to use the website and are kindly requested not to use the website any further. The registration of a registered user requires your expressed acceptance of these user terms.
Please read our following terms and conditions before submitting complaints against an individual, business or a government department.
- We will review your complaint before making it available for the public to make sure that no inappropriate language is being used.
- The defendant will submit the response online against the complaint.
- We are just a communicating source between two parties and not responsible or guarantee to reconcile or solve issues.
- All the information you are submitting along with this form will be available for the public including your name, company name, telephone number, email address or fax number and other information are listed on complaint form for communication of both parties.
- We just transmit the complaints and response for the public for transparency and integrity online and do not negotiate to reconcile or solve issues on their behalf.
- We do not charge any fee to register consumer complaints to be independent transmitter.
- You can submit a complaint about fraud, identity theft, unfair business practice, customers service of any private or a government department to improve the system.
- The more information you can provide about the situation, the more useful your complaint will be. If possible, be prepared to provide.
We advice all our users not to use copy right images, text and keywords to avoid any legal issues. We are not responsible to audit, filter, edit, delete or advice for any images, text and keywords and the user will be directly responsible for any damages claimed by the property holder.
The DMCA Agreement:
Images and content located on this site come from our users and fans.
DueClix.com respects the intellectual property of others and expect the users of our Website to do the same.
Procedure for Reporting Copyright Infringement Claims:
If you believe the copyright in your work has been violated through this Website, please contact copyright agents for notice of claims of copyright infringement. For your complaint to be valid under the Digital Millennium Copyright Act of 1998 (DMCA), you must provide the following information when providing notice of the claimed copyright infringement, which Get may then forward to the alleged infringer:
Identify the material on the Website that you believe infringes your work, with enough detail so that we may locate it on the Website;
Provide your address, telephone number and email address;
Provide a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
Provide a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
Provide your physical or electronic signature.
Appealing a Claim of Copyright Infringement Made Under the DMCA (Counter-Notification)
If DueClix.com has informed you that we have removed content you posted on the site because we received notice from a third party that the content infringes their copyright(s), and this was under the notice and counter-notice procedures of the United States Digital Millennium Copyright Act (DMCA), then you are able to file a counter-notification under the DMCA. This page has more information about appealing the removal of your content, in appropriate circumstances, by submitting a DMCA counter-notification.
Why was my content removed?
DueClix.com respects the copyrights of others, and we prohibit users from uploading, posting or otherwise transmitting on DueClix.com any materials that infringe another party's copyrights.
What is the DMCA, and how does it affect me?
DueClix.com complies with the notice and take down procedures defined in section 512(c) of the Digital Millennium Copyright Act (âDMCAâ). While DueClix.com does not tolerate copyright infringement, we also do not tolerate false claims of infringement. If your content was removed under the notice and counter-notice procedures of the DMCA, and you believe it was removed as a result of mistake or misidentification, you are able to file a DMCA counter-notification.
How does the DMCA counter-notification process work?
Upon submission of an effective DMCA counter-notification, we will promptly forward it to the reporting party. If the reporting party does not notify us that they have filed an action seeking a federal court order to restrain you from engaging in infringing activity on DueClix.com related to the material in question within 10-14 business days, we will promptly restore eligible content under the DMCA.
In rare instances, we may not be able to restore content due to technical limitations. In that event, weâll send you an update letting you know you may repost the content to the site at your discretion.
An effective DMCA counter-notification must contain your name, address and telephone number, among other information, and the party who reported your content can use that information to assist them in filing an action against you in court. This means that DueClix.com is required to pass the contact information you provide in the counter-notification to the reporting party.
Restored content will not be counted against you if your account is ever reviewed for potentially violating our policies about repeat infringement.
How do I know whether I should file a counter-notification?
If you are uncertain whether you should file a DMCA counter-notification, we recommend that you seek the advice of an attorney, ideally one who specializes in intellectual property law.
There may be adverse legal consequences if you submit a false DMCA counter-notification or submit one in bad faith. If you file a false counter-notification, you could be liable for damages and attorneyâs fees under section 512(f) of the DMCA, among other things.
After taking all of the above into careful consideration, if you believe that content that you posted on the site was removed as a result of mistake or misidentification, you may file a DMCA counter-notification.
Reporting a Violation or Infringement of Your Rights:
What right is being violated or infringed?
Under the laws of most countries, copyright is the legal right that protects original works of authorship, such as books, music, film and art. In most countries, copyright does not protect facts, ideas, systems or methods of operation. Some of these may be protected by other rights. Generally, copyright does not protect facts and ideas, but it may protect the original words or images that express that idea.
However, copyright does not protect all expressions. As explained by the U.S. Copyright Office, "copyright does not protect names, titles, slogans, or short phrases. In some cases, these things may be protected as trademarks."
A trademark is a word, slogan, symbol or design (such as a brand name or a logo) that identifies and distinguishes the products or services offered by one party from those offered by others. Generally, trademark law seeks to prevent confusion among consumers about the source of products or services. The owner of a trademark may be able to prevent others from using its trademark (or a similar trademark) in a manner that would confuse people into thinking either that there is a relationship between the trademark owner and the unauthorized user or that the trademark owner endorses the unauthorized userâs products or services.
Please send us an email for any other including not limited to hacked accounts, a photo or other contents, abuse and harassment, technical issues violation at email@example.com
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