Free Business Listing

View Consumer Complaint and Response!

Complaint Filer’s Information:

Full Name/company Name: ajesh kumar
Tel: 9884143529
Email: ajeshv@gmail.com
Address: flat F1 1/543, 1st cross street, chennai, 600125, Tamil Nadu, India

Company's Information you have registered a complaint:

Full Name/company Name: samsung
Tel: 180030008282
Email: guatam.a@partner.samsung.com
Address: -, chennai, 600125, Tamil Nadu, India

Click Here To Search Anything Globally!

Issue: Specification mismatch in samsung LED TV

  • Complaint Details:
    I have procured samsung LED UHD 3D TV from giriyas investement Ltd, chennai. after purchasing the 3D features is not available in my TV. I have procured this TV on 19.10.2014. the specification is not matching and my bill clearly shows its a 3D TV. I purchased based on 3d and UHD features. and I dont want the TV without 3D features. I mailed to samsung regarding this but no reply. now the TV is not working(not getting power on) and its giving problem for last one month. I have contacted customer service and their engineer visited more than 6 times and he unable to rectify the issue. Finally they have taken the TV to Samsung factory on 30.05.15 and return on 03.06.15. it worked only one day. today again its not getting switched on. I have procured this for RS.79900 and still paying EMI to Bajaj finance. the TV is not matching with the specification and also not working. i need a replacement for this TV.

  • Desired Adjustment:
    i need to replacement for this with as per specification and it should not happen to anyone.